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Steganos 11 p/w problems

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deemac09
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PostPosted: Wed Nov 25, 2009 7:36 pm    Post subject: Steganos 11 p/w problems Reply with quote

After upgrading my PC, I purchased v11 of my Steganos security s/w
I have had no problems with upgrades previously and my protected CDs opened ok.
However, now I am faced with an error message saying that my p/w is not recognised.
Steganos help site informs me that I have to import my protected files into v11.
However, I simply cannot fathom out their instructions and when attempting to do so, come up with the same error message.
The help info tells me to copy the files to my PC, then enter the ORIGINAL location of the.sle file. This isn't recognised so I use the copied location, but still no successs.
I have set up a Safe into which I am to import these files.

Any advice would be appreciated.
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